GENERAL CONDITIONS OF SALE

Pininfarina Segno – International Online Sales

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1. Definitions

For the purposes of these General Conditions of Sale:

• “Contract” : the remote sales contract concluded between the Supplier and the Customer via electronic means.

• “Customer” or “Purchaser” : the consumer, a natural person who purchases for purposes outside of his or her business or professional activity.

• “B2B Customer” : the legal entity or professional who purchases the Products for purposes related to their own economic activity.

• “Supplier” : SIGNATURE Srl

• “Products” : the goods sold through the official Pininfarina Segno online shop.

• “Site” : the official Pininfarina Segno e-commerce platform, multilingual and global.

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2. Identity of the Supplier

The Products are sold by:

SIGNATURE Srl
Registered office and operational headquarters: Via P. Frisi, 70 – 48124 Ravenna (RA) – Italy
VAT number: IT02595930393
REA: RA215875

(hereinafter “SIGNATURE” or “Supplier”).

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3. Scope of application

These Conditions govern all sales made online , nationally and internationally , through the Site.

The Contract is drawn up in Italian. Any translations are for informational purposes only; the Italian version is the only valid version .

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4. Conclusion of the Contract

The Contract is concluded exclusively online through:

1. Product selection;

2. order completion;

3. acceptance of these Conditions;

4. payment.

The order is considered accepted and binding only upon its execution by the Supplier .
SIGNATURE reserves the right to refuse incomplete, abnormal, or suspicious orders.

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5. Prices and Currency

• Prices are shown in the currency selected by the user.

• For EU countries, prices include VAT.

• For non-EU countries, any duties, local taxes or customs charges are the responsibility of the Customer .

• The price applied is the one confirmed at the time of the order.

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6. Payment Methods

Only secure electronic payments are accepted through major international circuits.

Payment data is managed by certified providers; SIGNATURE does not store sensitive data.

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7. International Shipping

• All shipments are express and tracked .

• Delivery times are indicative and depend on the destination.

• EU shipments are DAP .

• Shipments outside the EU are made in DDU / DAP mode, with any customs charges paid by the Customer.

SIGNATURE is not responsible for delays caused by customs or carriers.

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8. Delivery and Verification of Products

Upon delivery the Customer must check:

• integrity of the packaging;

• Product conformity.

Any anomalies must be reported to the courier upon delivery .

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9. Product Availability

Availability is indicative.
In case of unavailability after the order, the Customer will be informed and will be able to choose between a refund or waiting.

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10. Warranty and Defects of Conformity

The Products are covered by a legal guarantee of conformity in accordance with applicable legislation.

The following are not considered defects:

• chromatic differences due to photographic rendering;

• normal wear and tear;

• improper use.

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11. Right of Withdrawal (B2C)

The consumer customer has the right to withdraw within 14 days of delivery .

Exclusions :

• customized products;

• custom-made products.

The refund will be made after the goods have been returned intact.

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12. Returns and Exchanges

The gearbox is not automatic.
To obtain an exchange, you must make a return and place a new order .

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13. B2B Sales – Companies and Professionals

For purchases made by companies or professionals :

• you can request an invoice by entering your tax information at checkout;

• the right of withdrawal pursuant to the Consumer Code does not apply ;

• any returns are accepted only with prior written authorization from the Supplier;

• The warranty conditions follow the applicable civil and commercial regulations.

SIGNATURE reserves the right to verify the validity of the company data provided.

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14. Responsibility

SIGNATURE is not responsible for:

• delays attributable to force majeure;

• improper use of the Products;

• indirect or consequential damages.

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15. Protection of Personal Data

Data processing is carried out in compliance with EU Regulation 2016/679 (GDPR) .
Full information available on the Website.

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16. Contract Retention

Each order is digitally archived according to security and confidentiality criteria.

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17. Communications and Complaints

Official communications must be sent to:

SIGNATURE Srl
Via P. Frisi, 70 – 48124 Ravenna (RA) – Italy
Email: shop@pininfarinasegno.it

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18. Applicable Law and Jurisdiction

This Agreement is governed exclusively by Italian law .

For any dispute , including international:

➡️ the competent court is exclusively the Italian one , as required by current legislation.

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19. Update of the Conditions

SIGNATURE reserves the right to modify these Terms.
The changes will be effective from the date of publication on the Site.